Frequently Asked Questions
Puget Sound Moving Inc, founded in 2007 by Alan Lewis, answers the most common questions about interstate relocations across the USA. Organized by category below for quick reference during planning.


Booking and Scheduling
Schedule 4-8 weeks ahead for optimal dates, especially during peak summer months when demand peaks nationwide.
Puget Sound Moving Inc handles moves between all 48 contiguous states with no regional restrictions.
Yes, rescheduling receives no fees if requested 7+ days before the original date.
Weekend and evening appointments available upon request, subject to crew availability.
Basic contact info, origin/destination addresses, and inventory list suffice for quoting.
Free in-home or virtual assessments provide binding estimates based on actual household goods.
Pricing and Payments

Distance, total weight/volume, access challenges, and additional services like packing set final pricing.
Shuttle services or extra crew charge applies for buildings without freight elevators.
No deposits required; payment due upon delivery completion and customer satisfaction.
Credit cards, bank transfers, and certified checks welcome for interstate transactions.
All fuel costs factored into binding estimates with no surprise add-ons at delivery.
Shared truck space consolidates with other moves, reducing costs for long-distance relocations.

Packing and Preparation
Full, partial, or self-packing options available with professional materials and techniques.
Valuables, personal documents, and irreplaceable items always travel with customers.
Defrost refrigerators, drain water lines, and secure detachable parts before moving day.
Specialized crews handle fragile, high-value items with custom crating and climate protection.
Dish kits, wardrobe boxes, picture cartons, and padding materials included with service.
Original boxes preferred; otherwise anti-static wrap with corner protectors secures screens.
Loading and Transportation

Standard 2-4 person crews based on household size, with foreman coordinating logistics.
Weather protection blankets, shrink wrap, and tarps safeguard belongings during loading.
Felt runners, door jamb covers, and corner guards prevent damage to your property.
Shuttle trucks and additional manpower transport goods from remote locations efficiently.
Storage facilities or second trucks accommodate overflow without delaying delivery.
Federal regulations prohibit passengers; professional drivers handle interstate transport.

Delivery and Unpacking
Specific date ranges provided, with live tracking updates during cross-country transit.
Full unpacking with debris removal available to place items in final rooms.
Authorized agent forms allow designees to accept delivery and sign paperwork.
Claims process starts with immediate inspection and photo documentation upon delivery.
Basic assembly for beds, tables, and shelving units included in white-glove service.
Climate-controlled warehouses offer short- or long-term solutions nationwide.
Insurance and Liability

Released value protection standard; full-value coverage available for purchase.
Customers insure personal packed box contents; professionally packed items fully covered.
Submit online within 7 days with photos; resolution averages 10 business days.
General liability protects premises; cargo insurance covers goods in transit.
Property damage claims handled directly through comprehensive general liability coverage.
All partner carriers maintain identical insurance minimums and safety ratings.
If you have any remaining questions, please contact us directly for personalized assistance with your interstate move.
